Logically Product Transformation

Project type
Product Transformation & Experience Design
Industry
Media & Information Integrity
Year
2024
Live product
logically.ai

From consumer fact-checking to enterprise intelligence

10xHigher retention
13%NPS increase
18%Organic growth
Challenge

Expanding beyond individual fact-checking

As misinformation becomes more sophisticated, organisations need more than tools to verify individual claims. Government and enterprise teams need to identify emerging narratives, monitor coordinated activity and understand risks across digital information ecosystems.

The challenge was to evolve the product beyond its consumer roots and create a proposition that addressed these broader organisational needs.

Logically app home with the Fact Finder and Image verification tools
Submitting a claim: paste a link or text for Logically to investigate
Onboarding prompt explaining how a fact-check request works
Approach

Redesign the product around organisational needs

We partnered with Logically to shape the product and business strategy for its transition from a free consumer platform to a subscription-led B2B offering.

We rethought the experience around the workflows of analysts and institutional teams, bringing information verification into a broader monitoring and investigation journey. The work focused on making complex information easier to navigate, helping users move from individual claim checks towards a more informed understanding of digital narratives.

The Logically platform shown on a tablet and three phones
Outcome

A foundation for a scalable intelligence business

The transformation helped reposition Logically beyond consumer fact-checking towards organisational intelligence, aligning the product experience with a subscription-led business model.

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