Designing an AI-first experience for family life

Project type
Product Transformation & Experience Design
Industry
AI & Enterprise Software
Year
2025
Live product
ohai.ai

An AI assistant that turns scattered household information into coordinated plans

40%Less handoff time
25%Less manual planning
30%Lower cognitive load
Challenge

Making everyday coordination easier

Family life involves a constant flow of messages, appointments, reminders and daily decisions, often spread across multiple tools. Keeping everything organised creates a hidden workload, leaving families to manage the coordination rather than focus on what matters.

OHAI set out to bring household planning into one shared experience, reducing the effort required to keep everyday life running smoothly.

Chat with O: a request for healthy restaurants nearby returns delivery options
Weekly meal planner with breakfast and lunch for Monday
Approach

Turning scattered information into actionable plans

We designed an AI-first experience that transforms unstructured information into a coordinated household plan. Voice notes, messages and everyday requests could become tasks, calendar events, reminders and schedules, bringing information together in one shared place.

The experience was designed around how families naturally communicate and organise their lives, reducing manual input and the need to switch between tools.

O preparing a weekly meal plan
Weekly planner view
Editing a day's meals with quick suggestions from O
Recipe detail with an Easy tag added
Outcome

From everyday requests to coordinated action

The resulting experience brought planning, scheduling, reminders and meal coordination into a single ecosystem, with an AI assistant helping users move from everyday requests to practical next steps. Meal planning extended into food delivery integrations, connecting decisions with action.

Alongside the product experience, we streamlined the design-to-development handoff, reducing handoff time by 40% and supporting a more consistent, scalable product foundation.

Grocery list with items selected to shop on Instacart
Daily meal plan with dine-out and Grubhub options